Delivery Policy

Orders received before 12pm, Monday to Friday, excluding Bank Holidays, will be dispatched the same day. If for some reason there is going to be a delay with your order, we will notify you by E-mail.

All items are posted from with the UK using the Royal Mail, it is your choice between using ‘2nd Class’ (Standard) and ‘1st Class’ (Express). Standard costs £3.60 and Express costs £4.60 per order.

We do not post items outside of the UK.

Delivery and Returns

All of our products carry a 14-day customer satisfaction guarantee. If you are not satisfied, simply return the unopened and unused product for a refund. We are unable to refund any item that has been opened or used.

Contact us

Molytor Limited is an on-line retail company. If you have any questions about our products or if you would like to contact a member of staff, please e-mail info@molytor.co.uk. If you need to talk to us by telephone, our number is 0750 880 2773.

We will endeavor to get an email response to you the same working day. We are here to give as much advice and assistance to finding the right Molytor product for you. Do please note that as we are not medical practitioners, we are not legally allowed to give medical advice on treating any particular conditions. We advise that our customers conduct research from independent sources.

Please do get in touch to provide feedback or ask questions. Your feedback will help us develop new products for the future and your questions are sometimes added to our FAQ (Frequently Asked Questions) page of the web-site which will help other customers. We also love to hear stories about the successes you have from using our product but for legal reasons we are unable to share these on the website.

Address

If you wish to contact us by traditional mail or have a return, our address is:
Molytor Limited
PO Box 434
Bridford
Exeter
EX6 7XT

Molytor Limited is a registered company in England with company number: 10640182

Molytor Limited does not sell any products that violate the United Kingdom Misuse of Drugs Act 1971.

Disclaimer

Molytor Limited does not make any claims about the products sold on this website. The products sold on this website are not intended to diagnose, prevent, treat or cure any disease. No information provided on this website has been evaluated by the MHRA.

Any information provided on this website is provided to the best of our knowledge and is not intended to replace the advice of a qualified medical practitioner. Pregnant or lactating women should consult a doctor prior to use. If you are taking medication and/or have a severe medical condition, consult a doctor before use.